Monday, August 28, 2006

How to change your billing address in the technology age

11:15: Log on to (Visa, MasterCard, etc) website
11:18: Figure out that you need to go to sponsoring bank's website
11:19: Log on to bank site
11:22: Discover that you can't do it online, or at least can't figure out how to right now
11:23: Call number on back of card
11:25: Finally get to main menu
11:26: Discover that "for address" means "if you want ours"
11:27: Return to main menu
11:28: Press 0 to speak with a representative
11:29: Begin blogging about changing billing address
11:32: Speak with customer service representative
11:33: Convince her that you really do want to change billing address
11:35: Establish new billing address
11:37: Finish rejecting other associated offers
11:38: Post

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